Shipping policy
Here’s your revised Shipping Policy for MYRAH, incorporating your notes and adding some improvements:
Thank you for choosing MYRAH! We are committed to providing you with a smooth and timely delivery experience. Please review our shipping policy below.
1. Processing Time
-
All orders are processed within 1–3 business days after they are placed.
-
You will receive a notification when your order has been shipped.
2. Delivery Time
-
For orders within India, after shipment, the normal delivery time is between 2 to 4 working days.
-
In some cases, delivery may take up to 7–8 working days due to unforeseen circumstances.
-
Please note, delivery times may vary depending on the courier service, location, and other external or internal factors.
-
We appreciate your patience and understanding in case of any delays.
3. Shipping Charges
-
For Prepaid Orders:
-
We offer free shipping on prepaid orders as a thank you for your trust in us! You may even receive additional discounts on the product price.
-
-
For Discounted Products:
-
Please note that for products purchased with discounts or promotions (e.g., Buy 2 Get 1 Free), the shipping charges may be subject to change based on the offer.
-
4. Undelivered Orders
-
Our courier partner will make three delivery attempts at the provided address. If the delivery is unsuccessful after these attempts, we will initiate a refund.
-
Refund Process:
-
The refund will be credited to your bank account. Please contact our customer support for further assistance.
-
If you wish to reorder the product, we will assist you with the re-ordering process. Otherwise, we will process the refund for your order.
-
5. Order Tracking
-
Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.
-
You can use the tracking number on the courier company’s website to get real-time updates on your shipment.
6. Customer Support
-
For any shipping-related queries or if you face issues with your order delivery, feel free to reach out to us:
-
Email: contactsmayrah@gmail.com
-
Phone/WhatsApp: +91 87800 57089
-
Working Hours: 10:00 AM to 5:00 PM
-